Privacy policy

Effective 13 November 2026

Who we are

Pagestar ("we", "us") makes personalised read-aloud stories for children aged about 5 to 9. We are responsible for the information described here. Questions or requests: hello@getpagestar.com.

What we collect, and why

If you try a story without an account

The name you type, the hero you choose and any playback recording stay on your device. We don't receive them. The recording is deleted when you close or leave the page. We count anonymous steps (for example "story started" or "story finished") with no name, email or device ID, so we can see whether Pagestar is working.

If you join the waitlist

Your email, and optionally your WhatsApp number, your child's age range and your country. We also note which price you were shown and how you found us (for example a campaign link). We use this only to tell you about Pagestar's launch and to decide prices.

If you create a parent account

• About you: your email address, used to sign you in with a one-time link and to send account emails.
• About each child you add: first name, chosen hero and animal friend, birth year if you give it, and when you gave consent.
• Reading results: which story was read, for how long, which words were read right first time, needed another try or help, and whether the story question was answered. This powers your child's progress report and story picks.

Listening log (anonymous)

When the speech engine mishears a word, we may keep a short text note of the word on the page and what the engine wrote (for example "three" heard as "tree"), with the accent setting and story. It has no name, account, device or location attached. We use it to make Pagestar fairer to every accent.

The microphone and your child's voice

To follow along as your child reads, Pagestar uses the speech recognition built into your web browser. Your browser turns the audio into text, and depending on the browser that may happen on the device or on the browser maker's servers (Google for Chrome, Apple for Safari, Microsoft for Edge), under their privacy terms. Pagestar only ever receives the text, uses it immediately to light up words, and never stores audio. You can always choose "tap each word instead" and skip the microphone entirely.

Children's privacy

Pagestar is used by children, but accounts are for parents and guardians aged 18 or over. We don't knowingly collect personal information from a child without a parent's or guardian's consent. Before any child's details are stored, the grown-up signs in with their own email and confirms they are the child's parent or guardian and agree to this policy.

We follow the spirit and letter of children's privacy laws such as the US Children's Online Privacy Protection Act (COPPA), the UK Age Appropriate Design Code and GDPR. In particular:

• We collect only what's needed for reading progress. There are no chat features, public profiles, photos or ways for anyone to contact a child.
• We never use children's information for advertising, and we never sell or rent anyone's information.
• Parents can see everything we hold on the dashboard, download it, stop further collection by deleting a child, or delete the whole account.
• If we learn we've collected a child's information without consent, we delete it.

Who we share it with

Only service providers that help us run Pagestar, under contracts that limit their use of it:

• Supabase: our database and sign-in system.
• Vercel: hosts the website.
• Brevo: sends sign-in and account emails, and launch news if you joined the waitlist.
• Google Fonts and jsDelivr: deliver fonts and code to your browser. They see your IP address, as with any website.
• Paystack (when paid plans launch): handles payments. We never see or store your card details.

We may also disclose information if the law requires it. If Pagestar is ever sold or merged, this policy will still protect your information, and we'll tell you first.

How long we keep it

• Account and reading data: while your account is open. When you delete a child or your account, it's removed straight away from our live database and from backups within 30 days.
• Waitlist details: until you unsubscribe or ask us to delete them, and at most 24 months after launch.
• Anonymous visit counts and the listening log: up to 24 months.

On your device

We don't use advertising or tracking cookies. We use your browser's storage to keep you signed in, remember listening settings, and hold a trial story for up to 3 days so you can save it. You can clear this in your browser settings.

Your rights

Wherever you live, you can ask to see, correct, download or delete your information, or withdraw consent. Most of this is a button on your dashboard; for anything else email hello@getpagestar.com and we'll reply within 30 days. You also have the right to complain to your data protection authority, for example the Office of the Data Protection Commissioner in Kenya, the Nigeria Data Protection Commission, the ICO in the UK, or your local EU authority. Residents of California and other US states: we do not sell or share personal information.

Where it's stored and how it's protected

Your information may be stored and processed outside your country by the providers above. We use encryption in transit, encrypted storage at our providers, and database rules that let each family see only its own data.

Changes

If we change this policy in a way that matters, we'll update the date above and email account holders before it takes effect. We won't use children's information in new ways without asking parents first.